Privacy Policy
This policy explains how Pay on Delivery Kenya Ltd ("we", "us") collects, uses and protects your personal data, in line with the Kenya Data Protection Act, 2019.
What we collect
- Order details you give us: name, phone number, delivery address/area, and the items you order.
- Contact-form details: name, email, phone and your message.
- Basic technical data (e.g. IP address) used to prevent spam and fraud.
Why we collect it
- To process, confirm and deliver your cash-on-delivery orders.
- To contact you about your order or your enquiry.
- To protect the site against spam and fraudulent orders.
Who we share it with
We share delivery details only with our logistics partner (SpeedAF) and our delivery riders, solely to deliver your order. We do not sell your data. We never publish customer data publicly.
How we protect it
Order data is held in access-controlled systems. We keep it only as long as needed for the order, our records and legal obligations.
Your rights
Under the Data Protection Act you may ask to access, correct or delete your data, or object to its use. Contact us at [email protected] and we will respond.
This page is a good-faith summary, not legal advice; it should be reviewed by a Kenyan advocate.